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Facilities & Services

Restroom for disabled

Secunda Mall is a wheelchair friendly shopping centre. All levels are easily accessible with the use of elevators. Disabled restroom facilities are available at both the lower and upper level restrooms including the Ster Kinekor cinemas. Disabled parking bays are situated close to all entrances and underground parking area.

Restrooms and "parent & child" facilities

Restrooms are located between Nedbank & Clicks on the lower level, Markham & Donna Claire on the upper level. Each restroom has male and female restrooms, separate baby changing rooms, separate family restrooms with a junior toilet for children as well as disabled restrooms. All our restrooms have dedicated cleaners to ensure that the facilities are clean and fresh at all times. The following establishments have their own restrooms for customers: Oregon Spur, Ster Kinekor, Cappuccinos, John Dory’s, Panarottis and Symphony’s Café.

Wheelchairs

Wheelchairs are available for your convenience at Security please request a wheelchair from your closest security guard.

Moms and Tots Parking Bays

Secunda Mall has parking bays specifically for moms and tots at each entrance of the mall, including the under-ground parking.

Electronic Directory Boards

Secunda Mall allows the opportunity for non-permanent tenants or organisations to advertise their products, services or special event on one or all of our direction touch screens in the centre. With an average of 650 000 visitors per month advertising at Secunda Mall is an excellent way to obtain the needed exposure for your brand. Contact marketing@shopsecundamall.co.za for more info.

ATMs

FNB and Capitec ATMs are situated at entrance 3 close to Checkers Hyper. ABSA and Nedbank ATMs are located within the ABSA and Nedbank branch. The Standard Bank ATMs are located on the lower level next to Pep and on the upper level next to Dischem. A second FNB ATM is located on the upper level next to Mr Price Home and a second Capitec ATM is located within the Capitec branch.

Centre Management Reception

The Centre Management offices are located on the Mezzanine level, located down the stairs next to Mr Price Home. Centre Management can be contacted on (010) 001 0254. Our reception can assist you with directions, mall maps, lost and found items, compliments and complaints and shop telephone numbers.
The desk is open during weekdays 8:00 – 18:00.

Guide dog friendly environment

Secunda Mall is a guide dog friendly environment and welcome the use of guide dogs in the Centre. Other pets are however not permitted.

Smoking Area

Please note as per the national smoking legislation, smoking in an enclosed/partly enclosed and public area is prohibited and illegal. Also note that no smoking is permitted outside the centre’s entrances. The Oregon Spur offers a smoking area for their clients.